Association Management

RMK offers a variety of services to membership associations, organizations and nonprofits, including:

• Event Planning and Management – Take advantage of RMK’s broad range of event services including happy hours, education events, golf tournaments, holiday receptions, annual awards dinners and more.
• Member Management – Outsource the most time consuming – but critical – tasks of association work: database maintenance, membership reporting and dues management.
• Membership Growth – Partner with RMK to set realistic individual and/or client membership and sponsorship growth and leverage RMK’s experience in targeting and acquiring new members through a variety of marketing and communications outreach.
• Retention & Loyalty Programs – Take care of your most important assets – your members, partners and sponsors. RMK’s Red Circle of Service easily extends to this group by implementing pre-planned retention, service and loyalty programs.
• Board & Leadership Support – RMK can coordinate all details of board meetings including materials, meeting minutes, financial reports, membership dashboards, annual elections and other support as related to monthly and annual meetings.
• Marketing, Communications & Research – Improve membership communications through RMK’s execution of research, marketing and communications services. RMK can provide a broad range of services including: graphic design, copywriting, marketing campaign strategy and execution, newsletters, email marketing management, event invitations and reminders, social media, market research, surveys and more.
• Web site Implementation & Management – RMK has experience working with a broad range of CMS-driven, website and AMS software platforms, applications and services. Allow RMK to assess, manage and potentially improve your most important, member-facing tool – your web site.
• Technology Management & Maintenance – The backend technology supporting an association can be quite complex. RMK can manage and/or provide recommendations to streamline your back end systems including membership and event management, email communication tools, reporting and more.
• Strategic Planning & Execution – RMK’s proven, proprietary strategic planning process places the emphasis on building strategies designed for successful execution. Our approach scales easily from a half-day workshop to building a strategy plan for an event or new initiative to multi-day workshops for strategic development or realignment.
• Financial, Tax & Insurance Management – RMK can support your treasurer by managing the day-to-day aspects of invoicing, reporting and filing expenses. Our team also handles reconciliation and collections and ensures that your insurance coverage is adequate and updated regularly. We support your filing of tax returns and are able to assist with other documentation.
• Association Administration – Delivering a high-value customer experience is critically important whether you are being contacted by phone, mail, email or even fax. RMK supports the logistics behind your brand and ensures a great public-facing experience.